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The site is best
viewed with Microsoft Internet Explorer (version 5.01 or above)
or Netscape Navigator (version 6.1 or above).
Download the most
recent versions of browsers or plug-ins to view our website:
View answers to
basic technical questions on accessing our website and information.
I am trying to download an article or report and an
unable to do so.
You are most likely
trying to open a PDF (Portable Document Format) file.
ACNielsen provides publications and reports in this format
for users who prefer to read or print a complete version of
a document rather that viewing it as Web pages. PDF files
can be viewed using a program called Adobe Acrobat Reader.
If you are having trouble viewing a PDF file, Adobe Acrobat
Reader may not be installed on your computer, it may be improperly
installed, or you may have an older version. To correct any
of these problems, download
and install the most recent version of Acrobat Reader.
I am trying
to access a page by clicking on a link but am getting an error.
the page that produced this result. Be sure to include
the page's URL, its title, and the type of browser you are
using. We will quickly work to fix the reported issue.
a lot of image icons on the page.
You probably have images turned off. Though understandable,
much of our site is spaced using "invisible" graphics.
These and other images on the site have been designed with
a minimal amount of download time, so we would recommend turning
on the "Show Images" option in your browser.
In creating this site, additional functionality has been added
for browsers that support those features. We did our best,
however, to ensure that these features are (a) not necessary
to experience this site and (b) will not adversely affect
the user experiencing this site.
If you have one
of these errors, we recommend the following:
- Report the page
that produced this result. Be sure to include the page's
URL, its title and the type of browser which you are using.
- If you are using Netscape, MSIE or AOL browsers, consider
upgrading to a more recent version of these browsers.
you use frames in certain sections?
Frames are common today on many content-rich web sites, such
as ACNielsen.com. They are used to decrease page download
time, enhance site navigation and improve overall information
presentation leading to a superior user experience. Honestly,
they allow ACNielsen to spend more time generating content
instead of repeating code constantly.
As always, if no information posted here adequately addresses
your concerns, please email us at Webmaster.firstname.lastname@example.org.