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News    >    15 December 2009

Kiwis flock to the Internet for Christmas gift purchases

15 December 2009
Auckland

Books, clothing, toys, beauty products, gift vouchers and CDs/records/tapes tipped to be amongst online’s best sellers list in 2009

As the Christmas retail season gets into full-swing, retailers vying for a share of New Zealand consumers’ wallets are ramping up their online advertising activities, with a 31 percent increase in the number of advertisers on the internet and a 26 percent increase in the number of campaigns in the two months from September to November 2009, according to leading research company Nielsen.

The Nielsen data indicates that consumer buzz relating to shopping for Christmas gifts is also increasing as we approach the peak Christmas shopping days, with online discussion relating to Christmas shopping seeing a four-fold increase in November (see chart 1).  A recent US report from Nielsen* shows that shoppers actively rely on social media sites to learn about where to find the best deals, product recommendations, gift ideas and money saving tips. The report highlights an opportunity for retailers to go beyond traditional TV and printed circulars and use social media outlets to get shoppers excited about their holiday deals. Shoppers enjoy being the first to find out about a deal and share it with their network.

“Christmas isn’t called the silly season for nothing,” says Tony Boyte, Research Director for Nielsen’s online division.  “Shopping centres and malls are extremely hectic and crowded at this time of year and for many consumers, online retail channels offer an increasingly appealing opportunity to shop from the comfort of their own homes rather than battle the crowds.”

According to Nielsen, there are now nearly 1.5 million New Zealanders shopping online, and the company tips record numbers will opt for online sales this Christmas.

Based on findings in the Nielsen Online Retail Report 2008, products expected to be the best online sellers for Christmas in 2009 include books, clothing, toys, beauty products, gift vouchers and CDs/records/tapes (see chart 1).

Chart 1: Percentage of online Christmas shoppers purchasing product type

Source: Nielsen Online Retail Report 2008

* 2009 Online Holiday Sales Outlook: What Consumers Have in Store for Retailers

About The Nielsen Company
The Nielsen Company is a global information and media company with leading market positions in marketing and consumer information, television and other media measurement, online intelligence, mobile measurement, trade shows and business publications (Billboard, The Hollywood Reporter, Adweek). The privately held company is active in more than 100 countries, with headquarters in New York, USA. For more information, please visit, www.nielsen.com.


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